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Forum Index » Avaya Breeze™ » Breeze ED no available mediaserver   XML
 
Author Message
sunhongyu



Joined: 25/12/2014 09:27:57
Messages: 26
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Media Server Monitoring authentication fail?


smgr:7.1.1
breeze:3.1.1
mediaserver.7.8.033

This message was edited 1 time. Last update was at 19/10/2017 01:27:37

sunhongyu



Joined: 25/12/2014 09:27:57
Messages: 26
Offline

?[WorkManager.MediaServerThreadPool : 4] avaya.AamsConnectorLibrary ERROR - [::Context] SSL exception: Host name '172.28.14.71' does not match the certificate su?
13:17:43,577 ??bject provided by the peer (C=US, O=Avaya, CN=ccaasams3.changhongit.com)
RobertFavero



Joined: 31/03/2015 17:04:22
Messages: 15
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Hi,

This error can occur if your Avaya Aura Media Server has not been registered with your Domain Name Server. The Breeze node needs to be able to resolve the FQDN of your media server to its IP address. So can you check if your media server is registered in DNS?
sunhongyu



Joined: 25/12/2014 09:27:57
Messages: 26
Offline

PING ccaasams3.changhongit.com (172.28.14.71) 56(84) bytes of data.
64 bytes from 172.28.14.71: icmp_seq=1 ttl=64 time=0.566 ms
64 bytes from 172.28.14.71: icmp_seq=2 ttl=64 time=1.70 ms
64 bytes from 172.28.14.71: icmp_seq=3 ttl=64 time=0.344 ms

SMGR ping fqdn of mediaserver via dns server,

I have seting fqdn of ams on dns,but ca fail.
RobertFavero



Joined: 31/03/2015 17:04:22
Messages: 15
Offline

Above you mention that the version of Breeze is 3.1.1. I'm suspecting that the version is actually 3.3.1.1, since the log entry you provided could only be generated on a 3.3 or newer system. Can you confirm the version number?

Also from the command line, please run the following command:

mscc

Then, please post the results here.

Thanks.
sunhongyu



Joined: 25/12/2014 09:27:57
Messages: 26
Offline

?[WorkManager.MediaServerThreadPool : 6] avaya.AamsConnectorLibrary ERROR - [::Context] SSL exception: com.ibm.jsse2.util.h: PKIX path validation failed: java.se?
?curity.cert.CertPathValidatorException: The certificate is not valid until Fri Oct 20 00:07:35 CST 2017; internal cause is: ?
? java.security.cert.CertificateNotYetValidException: NotBefore: Fri Oct 20 00:07:35 CST 2017
sunhongyu



Joined: 25/12/2014 09:27:57
Messages: 26
Offline

Breeze:3.3.1.1.331107

This message was edited 1 time. Last update was at 19/10/2017 11:46:07

sunhongyu



Joined: 25/12/2014 09:27:57
Messages: 26
Offline

Thank you very much,help

[cust@CcaasBreeze1 ~]$ mscc
Result: Media Server Connection Error
Media Server Host Name:
Media Server: aams2
Location: null
Operation State:
Load Factor:
CPU Usage:
- Detailed Result -
javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.h: PKIX path validation failed: java.security.cert.CertPathValidatorException: The certificate is not valid until Fri Oct 20 00:07:35 CST 2017; internal cause is:
java.security.cert.CertificateNotYetValidException: NotBefore: Fri Oct 20 00:07:35 CST 2017

This message was edited 1 time. Last update was at 19/10/2017 11:34:18

sunhongyu



Joined: 25/12/2014 09:27:57
Messages: 26
Offline

Breeze Version:3.3.1.1.331107

Thanks a lot!!!
RobertFavero



Joined: 31/03/2015 17:04:22
Messages: 15
Offline

The latest information you've posted makes it look as if the certificate being used has not yet reached its effective date. So I think you are having problems with configuration related to your certificates. Unfortunately, troubleshooting this kind of condition through forum posts is usually pretty difficult, so I would suggest that you work with your services representative to try to get this issue resolved, if you continue to have trouble.

Thanks.
sunhongyu



Joined: 25/12/2014 09:27:57
Messages: 26
Offline

Thanks a lot!!!
sunhongyu



Joined: 25/12/2014 09:27:57
Messages: 26
Offline

problem solved?DNS RTP CONFIGURE
 
 
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