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Forum Index » IP Office Contact Center Web Services Collection (WSC) » Avaya IP Office 10.1 API/REST   XML
Author Message

Joined: 08/11/2013 02:05:25
Messages: 7


When we want to change UserRights we send this command based on documentation ip-office-10_1-management-api-guide-i1_0.pdf

<?xml version='1.0' encoding='UTF-8'?> <data> <ws_object> <User GUID="D9BE4800215B11E093A2000C298A19B9"> <UserRights>Test</UserRights> </User> </ws_object> </data>

and we get this error

<?xml version="1.0" encoding="UTF-8" standalone="yes"?><response><data><ws_object error_node="true"><User><error><error_desc>Name field missing</error_desc><cause>0</cause><cause_data>D9BE4800215B11E093A2000C298A19B9</cause_data></error></User></ws_object></data></response>

When we want to change the name, there is many restrictions about allowed characters like space and underscore, but we can put these same characters with IP Office Manager

<?xml version='1.0' encoding='UTF-8' ?><data> <ws_object> <User GUID="D9BE4800215B11E093A2000C298A19B9"><Name>
ROOM 2000</Name></User></ws_object></data>

we get this error

<?xml version="1.0" encoding="UTF-8" standalone="yes"?><response><data><ws_object error_node="true"><User><error><error_desc>Invalid characters in name</error_desc><cause>0</cause><cause_data>D9BE4800215B11E093A2000C298A19B9</cause_data></error></User></ws_object></data></response>

Any idea ?

Thank you

Joined: 29/11/2016 23:18:52
Messages: 27


It has been posted in the wrong forum. This forum is to handle IPOCC Web Services (WSC) SDK related queries. May be you can get in touch with tech support team.

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