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EricGalley
Joined: Nov 8, 2013
Messages: 7
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Hello,

When we want to change UserRights we send this command based on documentation ip-office-10_1-management-api-guide-i1_0.pdf

<?xml version='1.0' encoding='UTF-8'?> <data> <ws_object> <User GUID="D9BE4800215B11E093A2000C298A19B9"> <UserRights>Test</UserRights> </User> </ws_object> </data>

and we get this error

<?xml version="1.0" encoding="UTF-8" standalone="yes"?><response><data><ws_object error_node="true"><User><error><error_desc>Name field missing</error_desc><cause>0</cause><cause_data>D9BE4800215B11E093A2000C298A19B9</cause_data></error></User></ws_object></data></response>

When we want to change the name, there is many restrictions about allowed characters like space and underscore, but we can put these same characters with IP Office Manager

<?xml version='1.0' encoding='UTF-8' ?><data> <ws_object> <User GUID="D9BE4800215B11E093A2000C298A19B9"><Name>
ROOM 2000</Name></User></ws_object></data>

we get this error

<?xml version="1.0" encoding="UTF-8" standalone="yes"?><response><data><ws_object error_node="true"><User><error><error_desc>Invalid characters in name</error_desc><cause>0</cause><cause_data>D9BE4800215B11E093A2000C298A19B9</cause_data></error></User></ws_object></data></response>

Any idea ?

Thank you
Sadashiv
Joined: Nov 29, 2016
Messages: 27
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Hi,

It has been posted in the wrong forum. This forum is to handle IPOCC Web Services (WSC) SDK related queries. May be you can get in touch with tech support team.

Thanks,
Sadashiv
servo
Joined: Mar 5, 2018
Messages: 2
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Why is there no IP Office Management API forum? The only forum listed under the IP Office Platform is IPOCC related.

Please advise.

Thanks,
David
AlexRG
Joined: Jul 9, 2018
Messages: 1
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Werner, I think all your replies are telling people they are in the wrong forum. Way to contribute!

I'd like to add I'm also getting this error when attempting to update the voicemail code on a user. We're sending the request with JSON.

The documentation mentions the GUID is required, but even when removing that from the input body, it comes back complaining about the missing name field. Hmm.
Bucky101
Joined: Feb 8, 2017
Messages: 6
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Did anyone get anywhere with this? I have also ran into this one
misterTi
Joined: May 25, 2016
Messages: 1
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I have the same problem. Did anyone find a solution? Please share
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