Hello Experts,
I'm in contact with a company that already has a real time transcription services application. They would like to develop a snap in in order to leverage our Aura and Breeze platform to capture audio from phone conversations and then feed their application.
Questions:
1) is there any way to leverage our media server in order to establish a three party conversation among caller, called party and this application in order to deliver a real time audio stream toward this external app?
2) which API can be used for this purpose?

Regards,
Roberto

AAMS supports this, but an application must be SIP sequenced into the call signaling path in order to insert AAMS. Breeze is the easy way to do this but Breeze unfortunately doesn't support multiparty conferences. EP&T is going to be your best bet for this. They've already received a request to do something similar to this.

JoelEzell wrote:AAMS supports this, but an application must be SIP sequenced into the call signaling path in order to insert AAMS. Breeze is the easy way to do this but Breeze unfortunately doesn't support multiparty conferences. EP&T is going to be your best bet for this. They've already received a request to do something similar to this.

Hello and thanks for your reply.
Not sure to have understood your answer.
You are saying that Breeze doesn't allow multiparty conferencing so how can our Real time Speech Solution work?
What we need to achieve is the same mechanism used by our RTS snapin. The only difference is that the application is listenig all the audio and then is writing down the transcription.
Could you please elaborate more with your answer?
thanks and regards,
Roberto