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iahawk1216
Joined: Jan 8, 2018
Messages: 5
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I'm trying to get AAWG installed and working and it's having trouble connecting to the AAMS. Here is the error I'm getting. I have confirmed the AMS is configured correctly and is unlocked. I was directed to this forum by the AAWG Product Manager.

:: HTTP 500 Internal Server Error :: HTTP 500 Internal Server Error
INFO 08 Jan 2018 09:43:53,988 pool-28-thread-1 com.avaya.aams.control - (MeaLogHandler.java:58) AlarmManager.java:line:90: [raiseAlarm::] Alarm Alarm: Type: CRITICAL, Description: Connection to AAMS failed, Message: Failed to connect to AMS: AMS is not unlocked, [state:offline],
AAMS HostName: amsaawg.cclab.local, AAMS ip: 192.168.1.125, initialOccurance: 1515363235178, lastOccurrance: 1515426228986 | MediaServer:
inetAddress: amsaawg.cclab.local/192.168.1.125, port: 7151
locations: [MediaServerLocation [notes=, name=Lab]]
uuid: 6bc4feef-f23a-11e7-996c-000c293701f6, contextActive: false, sessions: 0, setActive: true, contextTime: 1515426233962
loadFactor: 0, cpuUsage: 0, operationState: offline

Thanks.
iahawk1216
Joined: Jan 8, 2018
Messages: 5
Offline
I figured it out. After registering the AAMS with SMGR - I didn't assign the new certs to be used in AAMS.
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