when I choose Service Profile to my custom breeze application

- When receiver answers a video call, call starts in sound only mode and after a few seconds a video request is received. If request accepted fast enough (in 2 seconds), video stream initiates for both parties. Otherwise even though video request is accepted, video stream fails and call continues in sound only mode.

-- without chooesen breeze profile
video call open without the need for verifying . opened directly

M Call intercepter source


@Override
public final void callIntercepted(final Call call) {
this.addPolicyListener(call);
this.pushNotification(call);
this.retryCounter = 0;
call.allow();
}


private void addPolicyListener(final Call call) {
final CallPolicies callPolicies = call.getCallPolicies();
callPolicies.setCallTerminationPolicy(CallTerminationPolicy.NO_PARTICIPANT_REMAINS);
call.getCallPolicies().setMediaServerInclusion(MediaServerInclusion.AS_NEEDED);
}


Finally;
while custom breeze application Profile selected , how can run video call any verification as needed

Hello. Which Breeze version are you using?

Breeze 3.2

Is there a reason that you're using such an old version? We typically only support one release back. Since Breeze 3.4 is out now, we would only plan to support back to 3.3.1.

We have a plan for upgrade but iit is not easy.
Cm 7 upgrade than upgrade brezze version.
Our application runs in production.
But i have to find a way to solve this manner

If this is a production system, please open a Service Request through Avaya Client Services and we'll take it from there.

we have already contact with avaya professional service Spirane Kristina and waiting for her, but also i am trying for temporary solution

ACS is going to be your fastest path to resolution. There is one possible workaround. Is "NO_PARTICIPANT_REMAINS" fundamental to your use case or could that possibly be disabled for now? That's the only reason that I can think of that Breeze would interfere with video establishment, though even that seems like it shouldn't cause problems.

Let me know if you're not making progress with APS / ACS and I can see what we can do to speed things up on this end. I'd need an SR number.

incoming mail
PS Request (OTN 0002685907) - I18TR1008 - Equinox T&M?

Hi JoelEzell

I have removed policy that one_participant_remain
problem solved

thanks alot

Good news, thanks for sharing. Do you see this as a permanent solution or a temporary workaround?

This is temporariy solution

OK, that's what I thought. I assume that your ticket with ACS is still open; is that correct? Have you seen any progress on it?

on thursday 18th of JAN 10:30 am techinacal contact and provide the remote access to out system