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ermanbas
Joined: Apr 11, 2016
Messages: 17
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when I choose Service Profile to my custom breeze application
- When receiver answers a video call, call starts in sound only mode and after a few seconds a video request is received. If request accepted fast enough (in 2 seconds), video stream initiates for both parties. Otherwise even though video request is accepted, video stream fails and call continues in sound only mode.
-- without chooesen breeze profile
video call open without the need for verifying . opened directly
M Call intercepter source
@Override
public final void callIntercepted(final Call call) {
this.addPolicyListener(call);
this.pushNotification(call);
this.retryCounter = 0;
call.allow();
}
private void addPolicyListener(final Call call) {
final CallPolicies callPolicies = call.getCallPolicies();
callPolicies.setCallTerminationPolicy(CallTerminationPolicy.NO_PARTICIPANT_REMAINS);
call.getCallPolicies().setMediaServerInclusion(MediaServerInclusion.AS_NEEDED);
}
Finally;
while custom breeze application Profile selected , how can run video call any verification as needed
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JoelEzell
Joined: Nov 15, 2013
Messages: 780
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Hello. Which Breeze version are you using?
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ermanbas
Joined: Apr 11, 2016
Messages: 17
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Breeze 3.2
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JoelEzell
Joined: Nov 15, 2013
Messages: 780
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Is there a reason that you're using such an old version? We typically only support one release back. Since Breeze 3.4 is out now, we would only plan to support back to 3.3.1.
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ermanbas
Joined: Apr 11, 2016
Messages: 17
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We have a plan for upgrade but iit is not easy.
Cm 7 upgrade than upgrade brezze version.
Our application runs in production.
But i have to find a way to solve this manner
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JoelEzell
Joined: Nov 15, 2013
Messages: 780
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If this is a production system, please open a Service Request through Avaya Client Services and we'll take it from there.
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ermanbas
Joined: Apr 11, 2016
Messages: 17
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we have already contact with avaya professional service Spirane Kristina and waiting for her, but also i am trying for temporary solution
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JoelEzell
Joined: Nov 15, 2013
Messages: 780
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ACS is going to be your fastest path to resolution. There is one possible workaround. Is "NO_PARTICIPANT_REMAINS" fundamental to your use case or could that possibly be disabled for now? That's the only reason that I can think of that Breeze would interfere with video establishment, though even that seems like it shouldn't cause problems.
Let me know if you're not making progress with APS / ACS and I can see what we can do to speed things up on this end. I'd need an SR number.
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ermanbas
Joined: Apr 11, 2016
Messages: 17
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incoming mail
PS Request (OTN 0002685907) - I18TR1008 - Equinox T&M?
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ermanbas
Joined: Apr 11, 2016
Messages: 17
Offline
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Hi JoelEzell
I have removed policy that one_participant_remain
problem solved
thanks alot
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JoelEzell
Joined: Nov 15, 2013
Messages: 780
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Good news, thanks for sharing. Do you see this as a permanent solution or a temporary workaround?
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ermanbas
Joined: Apr 11, 2016
Messages: 17
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This is temporariy solution
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JoelEzell
Joined: Nov 15, 2013
Messages: 780
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OK, that's what I thought. I assume that your ticket with ACS is still open; is that correct? Have you seen any progress on it?
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ermanbas
Joined: Apr 11, 2016
Messages: 17
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on thursday 18th of JAN 10:30 am techinacal contact and provide the remote access to out system
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