Hi,

We are trying to develop a RTD application for AACC 7 and we have downloaded the RSM SDK. We need to provide a username and password however the documentation refers to a tool which is no longer available in AACC 7:

The NIrtd_login user name parameter is set up using the Server Configuration tool. For more information about how to create these users, see the Contact Center Manager Administrator’s Guide.

The Server Configuration Tool is not available in AACC 7 thus we don't know how to access the server to obtain the RTD information.

Has anyone come across this problem?

Thanks,
Alex