Hi Team,

We realized that Conversation ID’s change every time Mobile Client registers and receives conversations from Messaging Service. But we need to identify every conversation to be able to store downloaded attachment files grouped by conversations. So even if we have a single conversation, its ID changes when application closes and starts again. Because of this, we just download same attachment file again and again. This is not efficient and there should be a way to prevent downloading files for same attachment.

Is there a client side or server side solution to receive same conversation IDs.

Hello, I moved this post from the Avaya Breeze forum to the Avaya Breeze Client SDK forum. Please use the Client SDK forum for more questions using this particular SDK instead of the Breeze snap-in SDK.

Thanks!

Hi ermanbas,
Thank you for your question.

Conversation ID, returned by server is encapsulated by ClientSDK. ID returned by Conversation object is client generated id and it will be changed after application restarts. Hence unfortunately there is no simple way to match conversation id before and after application restarts.