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Author Message
12/02/2018 06:03:24
Subject: Open Queue Events documentation, can 3rd paert registerd to open queue listener recieve the agentId?
#1
RashadAbulihia3
Joined: Jan 2, 2014
Messages: 2
Offline
Hi Team,

I am planning to use open queue interface to queue 3rd party chat to AACC, I need a list of events that 3rd party can register for and receive and the details inside each event.

basically I need to check if through those events 3rd party can tell if contact is already routed to agent and which agent ID?

Thank you for help.

PM
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