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Author Message
15/03/2018 02:40:33
Subject: IPOCC - Salesforce integration
#1
sudeep
Joined: Nov 21, 2013
Messages: 1
Offline
When a call is received and recorded in IPOCC/ Contact Recorder using the Salesforce CRM Plugin, can the URL to the recording in Contact Store be integrated against the call in the Salesforce plug in?

Can the 'Contact id' stored in Salesforce be used to retrieve the call from Contact Recorder?
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05/04/2018 09:47:27
Subject: Re:IPOCC - Salesforce integration
#2
WernerStein
Joined: Jan 10, 2018
Messages: 24
Offline
Sorry, this is not the appropriate forum for Salesforce CRM Plugin queries.
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