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Author Message
23/03/2018 10:13:10
Subject: Call Redirection Manager
#1
iahawk1216
Joined: Jan 8, 2018
Messages: 5
Offline
Has anyone installed the Call Redirection Manager snap-in? I'm trying to user extension 2000, but I got an error in the log saying it doesn't find the extension. I can't find anywhere to associate the handle with the user.

2018-03-23 10:06:22,246 [SipContainerPool : 4] CallRedirectionManager WARN - CallRedirectionManager-1.1.0.0.2 - Unable to find username for the currently received handle : 2000
PM
26/03/2018 08:52:11
Subject: Re:Call Redirection Manager
#2
JasonKleine
Joined: Oct 10, 2014
Messages: 1
Offline
Hello,

The current version of Call Redirection Manager finds an association between handle and user by using SMGR configured users. In SMGR -> User Management either:
  • add 2000 as the communication address for an existing user; or

  • create a new user with 2000 as the communication address.


    • Then, you can login with that user + password to CallRedirectionManager via https://<cluster-FQDN>/services/CallRedirectionManager/ This will create an entry for that user in the Breeze DB.

    Regards, Jason
    PM
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