Author Message
Lamine
Joined: Apr 4, 2018
Messages: 5
Offline
Hi

i am designing a sample ED Flow where including collect and prompt but in the debug mode i get invalid callID
i am attaching screen shot of both the design and Error and Log

2018-04-06 17:24:19,405 [WebContainer : 2] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:24:19,732 [WebContainer : 2] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:24:19,800 [WebContainer : 2] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:24:19,909 [WebContainer : 2] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:26:31,390 [WebContainer : 21] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:26:31,721 [WebContainer : 21] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:26:31,804 [WebContainer : 21] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:26:31,921 [WebContainer : 21] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:26:39,103 [WebContainer : 21] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:26:39,156 [WebContainer : 21] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:26:49,738 [WebContainer : 7] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:26:52,944 [WebContainer : 7] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:28:37,949 [WebContainer : 7] EngagementDesigner ERROR - EngagementDesigner-3.1.0.2.3102002 - No Media server cluster found...
2018-04-06 17:29:09,368 [WebContainer : 7] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:29:09,767 [WebContainer : 7] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:29:09,841 [WebContainer : 7] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:29:09,987 [WebContainer : 7] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Loading event list for instance: com.avaya.workflow.events.EventCatalogEntries@d5b93428
2018-04-06 17:29:41,587 [WebContainer : 7] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Store WFD in data grid: wfdName = debug_1523025250310 wfdVersion = 1; date = 2018/04/06 17:29:41
2018-04-06 17:29:46,913 [WebContainer : 3] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Call constructed with callID:00002000161523024986
2018-04-06 17:29:46,924 [WebContainer : 3] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Call initiated between 2005@metco.com and 2004@metco.com
2018-04-06 17:29:51,160 [WebContainer : 3] EngagementDesigner INFO - EngagementDesigner-3.1.0.2.3102002 - Terminating 40
2018-04-06 17:29:51,164 [WebContainer : 3] EngagementDesigner ERROR - EngagementDesigner-3.1.0.2.3102002 - javax.ejb.EJBTransactionRolledbackException: nested exception is: javax.ejb.EJBException: See nested exception; nested exception is: java.lang.IllegalArgumentException: Invalid Argument: callID
2018-04-06 17:29:51,166 [WebContainer : 3] EngagementDesigner ERROR - EngagementDesigner-3.1.0.2.3102002 - Error stepping Over for instance id : 40 nodeName : PlayAndCollect1: nested exception is: javax.ejb.EJBException: See nested exception; nested exception is: java.lang.RuntimeException: javax.ejb.EJBTransactionRolledbackException: nested exception is: javax.ejb.EJBException: See nested exception; nested exception is: java.lang.IllegalArgumentException: Invalid Argument: callID
javax.ejb.EJBTransactionRolledbackException: nested exception is: javax.ejb.EJBException: See nested exception; nested exception is: java.lang.RuntimeException: javax.ejb.EJBTransactionRolledbackException: nested exception is: javax.ejb.EJBException: See nested exception; nested exception is: java.lang.IllegalArgumentException: Invalid Argument: callID


please advice

thank you
  • [Thumb - screen1.JPG]
[Disk] Download
  • [Thumb - screen2.JPG]
[Disk] Download
Filename Logs.txt [Disk] Download
Krishnakumar(KK)
Joined: Jul 15, 2016
Messages: 34
Offline
I think that the call might have been dropped by the time the PNC task was executed. The system drops the call if it is not engaged immediately after making the call ( play announcement or connect with other party). MakeCall does not work well with step by step debugging. The delay between MakeCall and PNC that causes the call to be dropped can not be avoided in step by step debugging. You could try setting up a breakpoint in the gateway you have after the PNC. And just continue after start task instead of stepping through the MakeCall and PNC.
Go to:   
Mobile view