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Author Message
23/04/2018 16:22:30
Subject: No completion code populated when 'Attempt_Timeout'
#1
voice.developer
Joined: Aug 23, 2016
Messages: 33
Offline
I have following system versions:

EPM 7.0.2.0.0317
MPP 7.0.2.0.0303
POM 3.00.01.00.150

The problem is the one of the system completion codes do not get updated when the code is 'Attempt_Timeout'. What I would expect to see for the contact is a completion code ID of 39 (one of the system defaulted codes). However I see NULL for that contact's last_completion_code. That NULL should be 39. Has anyone experienced something similar where completion codes are not being updated?

Thanks
PM
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