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Author Message
02/05/2018 10:07:06
Subject: Monitor all calls
#1
ThangTQ
Joined: May 31, 2017
Messages: 19
Offline
Hi Friends,

I'm finding a way with Avaya Aura Communication Manager to count the off-hook time (aka ring time) and off-hook rate (aka unanswered call rates) for internal calls.

Thank in advance for your supporting.


Regards,
PM
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