I created a simple flow, Make a call then play and collect and an exclusive gateway with three nodes. I set the play and collect to take in 4 digits and when I pass in the four digits nothing happens, so I hang up and the default condition is executed.

The log shows that the digits were accepted but the condition in the exclusive gateway does not get initiated.

Here are the coniditions:

one:
PlayAndCollect1_Output_1["digits"] == "7894"

two:
PlayAndCollect1_Output_1["digits"] == "7895"

three (default):
"blank"


I attached the logs and a screenshot.

any help is appreciated.

Thanks

Hi,
could you please let us know the EngagementDesignerTasks jar version you have deployed,
you can get this from admin console, bundles tab.

I had version 3.2 deployed. I loaded 3.4 which works with no issues.

Thanks

Good to hear. Even 3.2 should have worked too - happy that you are out of the woods. Happy modeling !

Hi Soliman, there was some code change between 3.2 and 3.4 tasks, can you please use 3.4 tasks and the issue should not happen