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Author Message
18/05/2018 08:27:51
Subject: AES CTI web API
#1
MikhailShliachkov
Joined: May 15, 2018
Messages: 6
Offline
Hello everyone!

I work with Avaya AES 6.1.2 and Avaya AES-Connector-CTIEngine 4.4.7. But I can't get an API for CTI functionality.
I want to adapt Salesforce Lightning dial-pad for the existing CTI Engine.

Is there any documentation regarding CTI Engine web API or could you help me with any links to materials about that?

I would appreciate your help!
PM
18/05/2018 14:16:12
Subject: Re:AES CTI web API
#2
MichaelHerman2
Joined: Jan 9, 2014
Messages: 102
Offline
Hello,

The CTI Adaptor and Engine are offers from Avaya Professional Services (APS). DevConnect does not handle them.

There should be contact details and information about the offers on the APS web page.
http://www.avaya.com/en/services/portfolios/professional-services/

Best Regards.
PM
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