Greetings. My goal is to create a simple application for placing/answering calls. Our employee machines have Avaya one-x Communicator Version 6.2 for Windows installed and in searching the Avaya site documentation, I think the approach I want is to interface with the Communicator running on a local machine using the Headset Interface API at
https://www.devconnectprogram.com/site/global/products_resources/avaya_one_x_communicator/interfaces/headset_interface_api/overview/index.gsp Installing the 'AAADHeadsetSupport.msi' package from
https://www.devconnectprogram.com/fileMedia/download/5f825daa-d458-40b1-826d-cce3eb2dbd76 gets me a .dll but the PDF documentation at
https://www.devconnectprogram.com/fileMedia/download/b0183464-a826-4d0b-82e3-8ecd07697f4d mentions a COM interface. However, there is no C/C++/C# header and/or IDL file anywhere I can find. Admittedly, my experience specifically with COM is small so if I'm missing something obvious please forgive me. However, I can't find any examples using the interface either.
If another approach is viable or better suited then please let me know. I have no access to any corporate infrastructure related to the VOIP phone system. I only gleaned other documentation and the impression I took away is that such an application would need a counterpart installed on the VOIP host system but I could've completely missed something.
Any help is appreciated. Also, my apologies if this post is in the wrong section.
Thanks. Jerry.