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Author Message
19/06/2018 15:06:54
Subject: ISO-98859-15 support in Engagement Designer?
#1
YidiXiao
Joined: Jan 21, 2014
Messages: 14
Offline
Hi,
I have a customer question. They are encountering an issue that French accent characters not being passed to their TTS system correctly. The TTS vendor suspects it is a codification (charset) of the text and is asking if they can use ISO-8859-15 as the charset for the text. Does Engagement Designer support this, if so how could it be implemented?

Thanks,

Yidi
PM
19/06/2018 16:16:40
Subject: Re:ISO-98859-15 support in Engagement Designer?
#2
Bill.Liu
Joined: Apr 28, 2015
Messages: 33
Offline
Hi Yidi,

The vxml doc is built using the UTF-8 encoding.

Rgds,
Bill
PM
19/06/2018 16:29:21
Subject: Re:ISO-98859-15 support in Engagement Designer?
#3
YidiXiao
Joined: Jan 21, 2014
Messages: 14
Offline
Hi Bill,
Thanks for the quick answer!
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