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Author Message
09/07/2018 07:31:04
Subject: JavaScript Client SDK issues with websocket connection (WSS)
#1
DirkEngelbart
Joined: Aug 5, 2014
Messages: 17
Offline
We are facing issues with WWS.
Our solution has been build against Web Gateway 3.1.02

Since customer has updated to release 3.3 we are facing issues with the websocket connection (WSS) .


The HTTPS (POST) connection to provide credentials to the Avaya Web Gateway seems to work without any problems.
But the creation of the WSS connection to the Avaya Web Gateway doesn't establish. So no signaling is possible between client and Avaya Web Gateway.

Has there been any change on Web Gateway 3.3?

Thanks
PM
09/07/2018 11:47:10
Subject: Re:JavaScript Client SDK issues with websocket connection (WSS)
#2
ErshovAndrew
Joined: Jul 9, 2018
Messages: 1
Offline
DirkEngelbart, we've already started investigating this issue.
Could you please provide console logs, that we can find the root of the problem:

- Hit F12
- Go to the console tab
- Select all levels (verbose/info/warnings/errors)
- Right click and save as...

And after that attach downloaded file here.
Thank you.

Best regards,
Ershov Andrew
PM
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