Hi,
Can anyone provide feedback on why I am not hearing ring back on the first participant that is joined into a call using ACE third party call control v3.4 after joining a second participant in?
The particulars (please ignore the markup of quotes etc. as this was a direct copy from my programming language invoking a server side get):
1. ACE web call invoked to make call and join the first participant
"<soapenv:Envelope xmlns:soapenv=""http://schemas.xmlsoap.org/soap/envelope/"" xmlns:loc=""http://www.csapi.org/schema/parlayx/third_party_call/v3_4/local"">"&_
"<soapenv:Body>"&_
"<loc:makeCallSession>" &_
"<loc:callParticipants>5554848@mydomain.com</loc:callParticipants>" &_
"</loc:makeCallSession>" &_
"</soapenv:Body>"&_
"</soapenv:Envelope>"
2. ACE web call invoked to join the second participant (after the first picks up). This is where I would expect the first participant to hear ringing while the second participant is called out to join the call.
"<soapenv:Envelope xmlns:soapenv=""http://schemas.xmlsoap.org/soap/envelope/"" xmlns:loc=""http://www.csapi.org/schema/parlayx/third_party_call/v3_4/local"">"&_
"<soapenv:Body>"&_
"<loc:addCallParticipant>" &_
"<loc:callSessionIdentifier>34983498-askjfs3498-ThisiscallSessionID-43898</loc:callSessionIdentifier>"&_
"<loc:callParticipant>984398@mydomain.com</loc:callParticipant>" &_
"</loc:addCallParticipant>" &_
"</soapenv:Body>"&_
"</soapenv:Envelope>"
I do have AMS in the picture with configuration for ANNC etc which I presume is correct because my other call flows that leverage vxml and DTMF injection work without issue.
Many thanks
Alex