Hello everyone,

I'm trying to write a java code to monitor calls that a VDN receives, whenever i try to add a call control listener i get this exception "ch.ecma.csta.errors.SubscribedResourceAvailabilityException"
I get the exception at "monitoringServices.addCallControlListener(deviceID, (CallControlListener) listener);" line 33

I'm using AES 6.2, i read that it is license thing, but i am able to use the DMCC Dashboard and monitor calls that comes to the VDN.

anyone can tell me what i am doing wrong ?

here is the code i am using

public static void main(String[] args) throws Exception {



		DeviceServices devServ;

		MonitoringServices monitoringServices;

		ReleaseDeviceId releaseDevice;

		GetDeviceId deviceRequest;

		GetDeviceIdResponse getDeviceResponse;

		ServiceProvider serviceProvider;

		callControlListener listener = new callControlListener();



		Properties properties = new Properties();

		properties.setProperty(CmapiKeys.SERVICE_PROVIDER_ADDRESS, "10.10.80.30");

		properties.setProperty(CmapiKeys.SERVICE_PROVIDER_PORT, "4721");

		properties.setProperty(CmapiKeys.SECURE_SERVICE_PROVIDER, "false");

		properties.setProperty(CmapiKeys.CMAPI_USERNAME, "javaGetAgentID");

		properties.setProperty(CmapiKeys.CMAPI_PASSWORD, "AvAyA.123");

		properties.setProperty(CmapiKeys.SESSION_DURATION_TIMER, "180");

		properties.setProperty(CmapiKeys.SESSION_CLEANUP_TIMER, "60");

		properties.setProperty(CmapiKeys.SESSION_PROTOCOL_VERSION, APIProtocolVersion.VERSION_6_2);



		serviceProvider = ServiceProvider.getServiceProvider(properties);

		devServ = (DeviceServices) serviceProvider.getService(DeviceServices.class.getName());

		monitoringServices = (MonitoringServices) serviceProvider.getService(MonitoringServices.class.getName());



		deviceRequest = new GetDeviceId();

		deviceRequest.setSwitchName("CM");

		deviceRequest.setExtension("5806");

		deviceRequest.setControllableByOtherSessions(Boolean.FALSE);



		getDeviceResponse = devServ.getDeviceID(deviceRequest);

		DeviceID deviceID = getDeviceResponse.getDevice();



		monitoringServices.addCallControlListener(deviceID, (CallControlListener) listener);



		releaseDevice = new ReleaseDeviceId();

		releaseDevice.setDevice(deviceID);



		devServ.releaseDeviceID(releaseDevice);

		serviceProvider.disconnect(true);

	}



public class callControlListener implements CallControlListener {



	@Override

	public void bridged(BridgedEvent arg0) {

	}



	@Override

	public void callCleared(CallClearedEvent arg0) {

		// TODO Auto-generated method stub

	}



	@Override

	public void conferenced(ConferencedEvent arg0) {

	}



	@Override

	public void connectionCleared(ConnectionClearedEvent arg0) {

	}



	@Override

	public void delivered(DeliveredEvent arg0) {

		// TODO Auto-generated method stub

		

	}



	@Override

	public void digitsDialed(DigitsDialedEvent arg0) {

	}



	@Override

	public void diverted(DivertedEvent arg0) {

	}



	@Override

	public void enteredDigits(EnteredDigitsEvent arg0) {

	}



	@Override

	public void established(EstablishedEvent arg0) {

	}



	@Override

	public void failed(FailedEvent arg0) {

	}



	@Override

	public void held(HeldEvent arg0) {

	}



	@Override

	public void networkCapabilitiesChanged(NetworkCapabilitiesChangedEvent arg0) {

	}



	@Override

	public void networkReached(NetworkReachedEvent arg0) {

	}



	@Override

	public void offered(OfferedEvent arg0) {

	}



	@Override

	public void originated(OriginatedEvent arg0) {

	}



	@Override

	public void queued(QueuedEvent arg0) {

	}



	@Override

	public void retrieved(RetrievedEvent arg0) {

	}



	@Override

	public void serviceInitiated(ServiceInitiatedEvent arg0) {

	}



	@Override

	public void terminated() {

	}



	@Override

	public void transferred(TransferedEvent arg0) {

	}	   

}

monitoring VDNs uses a different method.. in TSAPI I would look for monitorCallsViaDevice (or similar) versus MonitorDevice off hand not sure what the DMCC equivilents are. Check the programmer's guide.