Hello Team
For one of our SnapIns we need to know if a call is incoming or outgoing.

First we are logging some events about the call using a call intercept:

logger.info(
format("UCID %s: Call from %s to %s. isCalledPhase: %s, isCallingPhase:
%s",
call.getUCID(),
call.getCallingParty().getHandle(),
call.getCalledParty().getHandle(),
call.isCalledPhase(),
call.isCallingPhase())
);

For call.isCalledPhase() and call.isCallingPhase() we are getting always TRUE as return value.
This is for incoming and outgoing calls.

Can this be a routing issue or how Breeze is involved in the call flow?

Thanks for some feedback.

Hi Dirk,

It looks like you may have unfortunately stumbled upon a bug. Can you please open a ticket with ACS, indicating that the development team suggested immediate escalation to CPE?

Thanks.
Joel