Author Message
MorrisG
Joined: Sep 8, 2017
Messages: 16
Offline
Hi, I'm trying to change an user's login name through the API. I'm sending a PUT request with the following xml and getting an error.
Can you help?

userXmlData before sending it to PUT <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<delta:deltaUserList xsi:schemaLocation="http://xml.avaya.com/schema/deltaImport userdeltaimport.xsd" xmlns:tns="http://xml.avaya.com/schema/import" xmlns:delta="http://xml.avaya.com/schema/deltaImport" xmlns:asm="http://xml.avaya.com/schema/import_sessionmanager" xmlns:ipt="http://xml.avaya.com/schema/import_csm_cm" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<delta:userDelta>
<displayName>Doe, John</displayName>
<displayNameAscii>Doe, John</displayNameAscii>
<givenName>John</givenName>
<loginName>johndoe@avaya.avayagovos.com</loginName>
<employeeNo></employeeNo>
<middleName></middleName>
<preferredLanguage>en_US</preferredLanguage>
<source>local</source>
<sourceUserKey>none</sourceUserKey>
<surname>Doe</surname>
<userName>3013170735</userName>
</delta:userDelta>
</delta:deltaUserList>

Oct 11, 2018 10:57:16 AM webservice.smgr.client.WebServiceClient putUser
INFO: System Manager update NOT successful
WSClient at PUT/UPDATE output is Operation=Update User, LoginId: sdconnect, Action: Update, merge, Object=, Status: Error! No matching record found for Login Name johndoe@avaya.avayagovos.com
MichaelHerman2
Joined: Jan 9, 2014
Messages: 102
Offline
Hello,

This forum is for AES Web Services. We do not have an equivalent forum for System Manager Web Services. Therefore, the question you are asking is better suited for a DevConnect Technical Ticket (click on Support & Forums from the menu above, and then Technical Support in the right column). Please open a ticket to initiate a dialogue with a team member who has the expertise in this product area. Note that Technical Support through DevConnect is tiered and based on your company’s membership level different levels of support will be provided. For further information on DevConnect membership levels and the related level of support, please click the Program & Benefits tab and then DevConnect Membership Levels. To open a discussion related to membership click on Program & Benefits and then on Membership or Program Questions in the left column.

Best Regards.
Go to:   
Mobile view