Dear Team,

Environment:
AAEP 7.2.0
AAOD 7.2.1.0502
POM 3.1.1
SIP based integration

I am trying to perform a blind transfer along with passing uui data (via PrepareAAI set prior to transfer).

However, I get an error during transfer in Session Manager Logs:

@2018-12-18 14:29:21,967||FINEST|SessMgr|18536||******** Entering Call.cpp:1445:TransferFailed|cpd1-i3-mpp1.ccaas1-capita.co.uk####
@2018-12-18 14:29:21,967||FINEST|SessMgr|18536||******** Entering Session.cpp:1257:TransferFailed|cpd1-i3-mpp1.ccaas1-capita.co.uk####
@2018-12-18 14:29:21,967||FINER|SessMgr|18536||Sending CCXML message to session (48, 16777693), Message type = CallRedirectError|cpd1-i3-mpp1.ccaas1-capita.co.uk####
@2018-12-18 14:29:21,967||FINEST|SessMgr|18536||Sending message to CCXML type: CallRedirectError
sessionHandle: 16777693
connectionHandle: 33554913
reason: "noroute"
code: 5
|cpd1-i3-mpp1.ccaas1-capita.co.uk####


As per VB logs, I see the following AAI data to be passed:

@2018-12-18 14:29:21,930||FINEST|VB|18602|Session=cpd1-i3-mpp1-2018352142912-8|VXML_DIALOG_TRANSFER
{
dialogHandle: 26
transferType: BLIND
destinationURI: "tel:1801412"
AAI: "PD,00;C8,50442c30343b43382c3339333833373336333533343333333233313339333833373336333533343333333233313339333833373336333533343333333233313339333833373b46412c32373130303030433543313930343338"
nameValueList: [
vxi.tel.connecttimeout: "0"
vxi.tel.maxcalltime: "0"
]
headers: <EMPTY>
}
|cpd1-i3-mpp1.ccaas1-capita.co.uk####


Any idea what may be the probable cause of transfer failing?

Thanks for your support.

Warm regards,
Jaydeep Hatekar

You would have to contact Avaya support for this type of question.

Thanks Wilson for your response. The only suspicious thing I noticed was related to the length of aai data being passed during transfer as noticed in vb logs. I think there is a limit to send max 96 bytes of data during call transfer.

Anyways, let me check few things before I consult Avaya support.