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ajprokop
Joined: Aug 2, 2018
Messages: 48
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Where can I find documentation for the Engagement Designer SalesForce tasks? I've looked around, but came up empty.
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RajeshChandrashekar
Joined: Oct 27, 2016
Messages: 60
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Hi,
Trying to provide some info, let us know if this helps,
for configuring the sales force details please refer ,
https://downloads.avaya.com/css/P8/documents/101051638
page 33
On designer we have a template for CRM tasks, which you can refer as well.
Also each task have its own help for reference.
Thanks,
Rajesh
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ajprokop
Joined: Aug 2, 2018
Messages: 48
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Thank you.
I understand the SalesForce user and password, but I am confused as to where I obtain the Password Security Token, Login ClientId, and Login Client Secret. Is there guidance on where they are found?
Thank you.
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AnuragAggarwal
Joined: Jun 1, 2014
Messages: 154
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These you can get from salesforce account, see this link for some information
https://developer.salesforce.com/forums/?id=906F0000000AfcgIAC
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ajprokop
Joined: Aug 2, 2018
Messages: 48
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Thank you. I did not realize that this was considered a SalesForce developer application.
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ajprokop
Joined: Aug 2, 2018
Messages: 48
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It appears that I need to become a Salesforce developer and create a "Connected App." Is that correct? If so, that app requires an OAuth CallBack URL. What would that be for the Breeze tasks? Are there other things that I need to know in order to create the app?
Update: I used a dummy CallBack URL and was able to create an app. From there, I see Consumer Key and Consumer Secret. However, I do not see anything the resembles User Password Security Token. I will attach a screenshot.
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Shikha
Joined: Jul 28, 2014
Messages: 13
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Hi Andrew,
Security Token is sent via email on the registered email id. Do not forget to check spam messages in case you do not find in Inbox.
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ajprokop
Joined: Aug 2, 2018
Messages: 48
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I did not receive an email and I have checked my spam folder. I deleted and recreated my Connected Application and still I don't see anything. Should that have generated the token? I am receiving emails from trailhead@mail.salesforce.com, but none contain a token.
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AnuragAggarwal
Joined: Jun 1, 2014
Messages: 154
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Can you check this
https://success.salesforce.com/answers?id=90630000000glADAAY
probably it has some information that is useful
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ajprokop
Joined: Aug 2, 2018
Messages: 48
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Thanks. I eventually figured that out on my own.
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AnthonyBrown2
Joined: Feb 13, 2014
Messages: 1
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Hi All, anyone know if these tasks are still working with SFDC?
I have my app created (in SFDC) and all the tokens, but when I step through the task in ED debugger, it complains about a syntax error:
Avaya Engagement Designer
Error stepping Over for instance id : 1170 nodeName : GetContact1: GetContactExecution: execution() failed, Message =: URISyntaxException: Illegal character in query at index 166: https://login.salesforce.com/services/oauth2/token?grant_type=password&client_id=<snip>; &client_secret=<snip>&username=<snip>@gmail.com&password=<snip - basic pw><snip user token>
Thanks
^^^^^^^^^
**UPDATE** scratch that request - there was a %20 at the end of one of my keys - one error passed now, but now it still won't login - bad request http400.
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