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Erez-LeviZarini
Joined: Feb 6, 2014
Messages: 29
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hi,

This post is for avaya developers requesting to change the behavior of the InnerHTML of the WebChat control on Avaya EMC Agent Dekstop 6.5.3

The Problem: The inner WebControl (Csharp WebBroswer) hosted inside TabbedMdiContainer within WebChat tab of EMC Desktop is aligned to the LEFT only, and when using bi-directional languages the sentences get mixed and their orientation is not good.

all we ask is for avaya to change the WebControl innerHTML when using the function for inserting HTML into the WebBrowser control to us the <body> tag with an option for : <body style=\"direction=rtl\">....
if a flag is set on the Configuration server.

for the richTextBox or htmlTextBox on the bottom if again it is html do the same if it is a Csharp control please:
Control.RightToLeft = TRUE.
if a flag is set on SimpleMessaging on EMC Configuration Server.

can this be done ? we have customers that wants to move to a different product because of this.





PankajGandhe
Joined: Jan 28, 2015
Messages: 30
Offline
Yes.. this can be done.
What timeline are we looking at ?

We can do a patch along with EMC 6.6 coming out on 5th Mar 2019.

Will that work ?
Please email me at pgandhe@avaya.com
Erez-LeviZarini
Joined: Feb 6, 2014
Messages: 29
Offline
Perfect!

also where can i see what features will be in release 6.6 ?
PankajGandhe
Joined: Jan 28, 2015
Messages: 30
Offline
EMC 6.6 is primarily a platforms upgrade release.

Only following minor features targeted

- SUPPORT FOR SCHEDULED CALLBACK
- QUEUEING PRIORITIES FOR EMAIL BASED ON SENDER ADDRESS/ DOMAIN (grip)
- DISPLAY END USER/CUSTOMER NAME AS PART OF
SCREEN- POP
- SUPPORT ASYNC MODE WITH UNICAST (Capacity increase with Unicast)

Pankaj



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