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sspace
Joined: Dec 26, 2016
Messages: 12
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POM Version 7.02
Eclipse V 3.71
OD 7.01

Hello
Minor update to Known working in Production OD Application no longer plays English or Spanish wav files in VM Msg.
We found Phraseset java code Language section (variable sent from source) is missing.
Has.wav file section , then ends. with no Eng or SP language match, no announcements play.
see Image1 or word doc.

Known working in Prod last version has .wav file section then language variable match section.
see image 2. or word doc.

1. having never edited Phraseset java code, why doesthis delete ?
2. how to replace/ repair/rebuild.
3. We found can edit complied announcements.class in.war..but need to fix/ include/build in full before export.
where can this be found or rebuilt at ? I have found ASR.TTS Language..?
  • [Thumb - image1.png]
[Disk] Download
  • [Thumb - image2.png]
[Disk] Download
Filename image 1 and 2.docx [Disk] Download
sspace
Joined: Dec 26, 2016
Messages: 12
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Wotrking V4 and non working v5 attached.
Filename PT_UNATTENDED_IVR_MSG.war [Disk] Download
Filename PT_UNATTENDED_IVR_MSG.war [Disk] Download
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
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So you are saying the hookGetPhrase method has been deleted for some reason. I actually can't tell why. This method is custom implementation. Once you have it there, it would not have been deleted by OD. The question is how did you create the newer version. The quick fix is copy the code from the old version into the new version. Then you can see if you can reproduce the problem again. Once you have the code fix, you can just export the project into war and deploy again.
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