Hi Team,
I'm not able to Consult between Agents using Pom Agent API 3.1.0.1.
I'm following the below procedure,

1) Agent-A and Agent-B are logged in and NailedUp,
2) Agent-A is on call with Customer, need to transfer the customer to Agent-B. So the Consult between two agents must needed.
3) To Consult, I’m requesting the below methods from Agent-A;
a) GetConsultTypes
As response I’m getting two types (Agent and External)
b) GetConsultDestinationsForTypes (For Agent type)
As response I’m getting Agents Lists who are logged in,
c) ConsultCall (To the Particular Agent from the List)

While making the consult call, it’s automatically Wrapped up and there is an announcement coming from OneX communicator that “The Server is experiencing technical difficulties, please try again later”. On wrapped up response I’m also not getting any reason codes.

Kindly suggest, what will be the error and what is the solution to overcome from this problem ?