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EdsonHi
Joined: Nov 11, 2015
Messages: 3
Offline
Avaya ACCS Script must call SECURE (HTTPS) WebService described bellow (WSDL) using HDX box.
https://xxx.com:7848/orquestrador/func?wsdl

But we were not able to load HTTPS above in DIW (Database Integration Wizard) using “cert_barramento64.cer” certificate (Base 64 encoded X.509, “.CER”).

We got he following message: “Error: Package Name already exist. Could not save SSL/TLS Configuration. (wscert)
Error #743: CA certificate D:\FT\cert\cert_barramento64.cer is invalid”

Probably is related to X.509 Certificate format. What is the correct format?

Data fom Neat tool:
Version: 7.0.0.0 Build: 6

Knowledge Management (InSite) Search Results :
=> SOLN247296 - AACC 6.3 AML : Unable to Import the secure wsdl webservices through DIW.

=> SOLN236172 - AACC: Cannot import WSDL in Database Integration Wizard using https
WebService Integration has 4 parameters (HDX supports up to 10 parameters/return values)

None of these articles were helpful.
Filename cert_barramento64.cer [Disk] Download
EdsonHi
Joined: Nov 11, 2015
Messages: 3
Offline
None of listed error rmessages indicates tihs is the root cause, but probably this error is related to unsupported TLS v1.2 for HDX / DIW connection .

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According to "Avaya Contact Center Select Release 7.0.3.0 - Release Notes"

Known applications and services that cannot support TLS v1.2
There are applications and services which cannot support TLS v1.2 currently and a review of these
applications and services should be made to determine the course of action prior to moving to
7.0.1. The table below lists all known application and services that cannot support TLS v1.2

HDX / DIW connection to databases See Appendix C – HDX/DIW connection to
databases
Remote desktop See Appendix C – Remote Desktop
System Manager 7.0 See Appendix C – System Manager 7.0
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