This came from a customer:

"I figured out how to upload the wav files to Aura MS. I have no idea what Media URI/cstoreURI to use to retrieve it for a Play Announcement task."

Can someone tell me what the file name format should be? Thanks.

ajprokop wrote:This came from a customer:

"I figured out how to upload the wav files to Aura MS. I have no idea what Media URI/cstoreURI to use to retrieve it for a Play Announcement task."

Can someone tell me what the file name format should be? Thanks.

cstore://announcement?ns=namespace&cg=contentgroup

This would play the announcement.wav file in the namespace namespace (the first thing you select when you choose media browser), and then contentgroup folder. Always have a language folder (for example, en_us) inside your contentgroup folder, and select "Select Language" and use the en_us language in the play announcement properties folder. Sometimes Breeze will try and use the language when you don't select it -- sometimes it won't. To be consistent, always force it to use the language.

cstore://i_am_dead?ns=breeze&cg=nicktest

That plays the i_am_dead.wav (or .mp3), in my breeze namespace, and in the nicktest/en_us/ folder.

Thank you! I've passed your answer to the customer.

thansk @quetwo , if you using a language folder then in your media tasks, use locale property or mapping and use the same language name.

Refer chapter 7 for media management.
https://downloads.avaya.com/css/P8/documents/101033402



Thanks,
Rajesh

RajeshChandrashekar wrote:thansk @quetwo , if you using a language folder then in your media tasks, use locale property or mapping and use the same language name.

Refer chapter 7 for media management.
https://downloads.avaya.com/css/P8/documents/101033402



Thanks,
Rajesh

Effective and interesting post for reading

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