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Author Message
14/03/2019 02:58:02
Subject: Extension Login- JTAPI
#1
GariRaj
Joined: Nov 7, 2017
Messages: 28
Offline
Using JTAPI before the Agent login is there any way we can enforce the extension login.

PM
14/03/2019 03:49:16
Subject: Extension Login- JTAPI
#2
MartinFlynn
Joined: Nov 30, 2009
Messages: 1922
Online
It is not clear what you are asking here. Please clarify.

Martin
PM
14/03/2019 21:17:02
Subject: Re:Extension Login- JTAPI
#3
GariRaj
Joined: Nov 7, 2017
Messages: 28
Offline
is there any API in JTAPI to force the user to login in extension (Hard Phone).
PM
15/03/2019 04:02:22
Subject: Extension Login- JTAPI
#4
MartinFlynn
Joined: Nov 30, 2009
Messages: 1922
Online
No. In order to register a deskphone, the user must enter the extension number and passcode using the keypad.

Once the phone has been registered, JTAPI can be used to log the agent into the extension. For example, you can use LucentTerminal.addAgent().

Martin
PM
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