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Author Message
15/03/2019 05:21:43
Subject: Monitor Skill
#1
kirthikachandru
Joined: May 8, 2014
Messages: 72
Offline
Hi Team ,

How to monitor Skill.

Thanks,
Kirthika.C
PM
15/03/2019 06:37:27
Subject: Monitor Skill
#2
MartinFlynn
Joined: Nov 30, 2009
Messages: 1922
Online
Use Address.addAddressListener() where the Address is the address of the Hunt-group extension.

Note that this will cause you to receive an event whenever an agent with this skill logs in/out. You will not get Call events when calls are routed/queued to the skill.

Martin
PM
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