Hi,
We upgraded the system to Release 8.0. So we are not using AMM. We use PS8.0.2 with integrated multimedia messaging.
Also we have “ VALUE_AMM_ENHANCED” license on the system. (4000)

- When we use Equinox 3.5.5. We can send TXT file from one Equinox client to other one.
- If we try to send from Equinox client to CSDK client, we see the TXT message on the screen, but we cannot open&read the message.
- If we try to send TXT message from CSDK client, we receive INTERNAL SERVER ERROR from PS8.0.2 (txt_error.png attached)
- If we try to send PDF, EXCEL, WORD document the result is successful. These type of messages have no problem.

We think that there is a problem on CSDK site. I also attached CSDK log file & Equinox Client log file.

Error parts of log files are shown below:
2019-03-20 09:19:22.697213+0300 gamerShareExtension[4312:2417698] CAMMSendMessageRequest::?nError: SERVER_ERROR, Error Code: 500

2019-03-20 09:19:22.697240+0300 gamerShareExtension[4312:2417698] ProviderSendMessageListener failed:SERVER_ERROR, Response Code: 500

Hi,

Did you see this problem before the upgrade to 8.0?

Also, could you please provide some more logs from your app, with all cases: failure to send TXT file, successful send of other file and failure to read TXT file sent from Equinox?

According to log it looks like you're sending the message before setting up the attachment. But it doesn't explain successful sending for other file types and failing to receive TXT files.

It's unlikely a CSDK issue, since there's no problem with Equinox, and Equinox is using CSDK.

There is client detailed logs which you asked while sending world,pdf and txt file.

At first we tried to send world file, it succeed.
And then we tried to send pdf file, it succeed.
At last we tried to send txt file,it failed.

I attach the log file.

Thanks for the log!

While we're investigating the problem, can you check if you're setting attachment properties (MIME type etc) before sending the message?

According to your answer we checked the attachment properties and change the mime type. As a result we are able to send the txt file and problem solved.
Thanks for helping.