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kirthikachandru
Joined: May 8, 2014
Messages: 72
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How to get the outbound call caller number from ConnEv ?
MartinFlynn
Joined: Nov 30, 2009
Messages: 1922
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If you receive an event that implements ConnEv, you must be using a CallObserver. This paradigm has been deprecated in the JTAPI SDK for nearly 10 years.

Instead, you should use one of the listener classes (e.g. CallControlTerminalConnectionListener). You can see this class and its associated events in the AgentView sample application on the Devconnect website. This includes code that extracts the calling party number.

Martin
kirthikachandru
Joined: May 8, 2014
Messages: 72
Offline
which event will return Outbound caller number as I am refferring call log application returning null for external number calling
MartinFlynn
Joined: Nov 30, 2009
Messages: 1922
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Many of the CallControlConnectionEvent events will contain calling party information. For example, the ConnectionEstablishedHandler.java class in the AgentView sample application copies the callingDeviceID from the event when the call has been answered.

Martin
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