Hello Experts,

I have two questions.

1. DMCC conference call merges the first call segment and the second conference call segment in to a single call.
Is there a way to catch the first call segment and the second conference call segment separately.

For instance,

First segment: start time , end time, CallID, duration,...
Second conference call segment: start time, end time, CallID, duration...


2. DMCC ThirdPartyCallController.ConferencedEventArgs type gets called and executed when the event occurs.

How and When ThirdPartyCallController.ConferenceCallResponseArgs type gets executed?
Does ThirdPartyCallController.ConferenceCallResponseArgs type require some extra steps to get called and executed like EventArgs?

Thanks in advance

#1)
Assuming you have a monitor on party B and the call scenario is A calls B, B answers, and then B conferences in C, and then A or C drops and then C or A drops, yes you can calculate the AB call interval and the interval there is a three party call, and then the interval there is a two party call using Established, Conferenced and ConnectionCleared events. You can use the DMCC Dashboard and an AE Services server/Communication Manager to set up a call control monitor and observe the events as they occur.

If the monitor is on party A, you can calculate the AB interval and the ABC interval. Assuming A drops first, then the interval BC call exists is unknown to an application that only monitors A. With TSAPI a call monitor can be established which would allow the application to add a monitor on the call and become aware of the interval for the BC call.

Of course there are literally millions of call scenarios, and an ability to track some simple ones may or may not meet the entire set of your needs.

#2)
Per
Avaya.ApplicationEnablement.DMCC Namespace from the docs bundled with the DMCC SDK

ThirdPartyCallController..::..SingleStepConferenceCallResponseArgs Information associated with the response of a SingleStepConferenceCall request to the server.