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Author Message
28/05/2019 06:21:12
Subject: JavaScript SDK call decline not working
#1
hkalyoncu
Joined: Jul 10, 2018
Messages: 21
Offline
Hi

We are testing call scenarios with JavaScript SDK client. One issue we noticed;

When JSDK client is the called party;
if you decline the call on JSDK client AAWG send ringing message after 404 message.
Since SM gets ringing message from AAWG, other party (caller party) plays ring tone indefinetly.

Please see attached SM trace for more details.
Filename webrtc_decline.tgz [Disk] Download
Filename csa_logs-10.6.98.185-2019_05_29-10_40_11+0300.tar.gz [Disk] Download
Filename csa_logs-10.6.98.186-2019_05_29-10_39_27+0300.tar.gz [Disk] Download
PM
11/06/2019 06:08:45
Subject: JavaScript SDK call decline not working
#2
AndreyX
Joined: Jun 11, 2019
Messages: 1
Offline
Hello, could you please provide browser logs?
PM
12/06/2019 02:22:23
Subject: Re:JavaScript SDK call decline not working
#3
hkalyoncu
Joined: Jul 10, 2018
Messages: 21
Offline
Hi Andrey

Attachment is the browser log showing call decline issue
Filename 10.6.99.247-1560323748760.log [Disk] Download
PM
12/03/2020 07:39:24
Subject: Re:JavaScript SDK call decline not working
#4
hkalyoncu
Joined: Jul 10, 2018
Messages: 21
Offline
Any update on this?
PM
18/03/2020 15:45:59
Subject: Re:JavaScript SDK call decline not working
#5
lfarias
Joined: Oct 7, 2019
Messages: 46
Offline
Hello hkalyoncu,

Since you reported this issue a while ago, and it is likely that you are currently using a more recent versions, please include updated sdk and aawg logs.

Also, please stay tuned to this other thread, it may be related to your problem:
https://www.devconnectprogram.com/forums/posts/list/23830.page

Leandro,
Avaya DevConnect support team.
PM
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