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Forum Index » Avaya IX™ Client SDK - General » JavaScript SDK call decline not working   XML
 
Author Message
hkalyoncu



Joined: 10/07/2018 03:43:10
Messages: 18
Offline

Hi

We are testing call scenarios with JavaScript SDK client. One issue we noticed;

When JSDK client is the called party;
if you decline the call on JSDK client AAWG send ringing message after 404 message.
Since SM gets ringing message from AAWG, other party (caller party) plays ring tone indefinetly.

Please see attached SM trace for more details.
 Filename webrtc_decline.tgz [Disk] Download
 Description SM trace of the sample call
 Filesize 13 Kbytes
 Downloaded:  86 time(s)

 Filename csa_logs-10.6.98.185-2019_05_29-10_40_11+0300.tar.gz [Disk] Download
 Description AAWG log
 Filesize 59876 Kbytes
 Downloaded:  79 time(s)

 Filename csa_logs-10.6.98.186-2019_05_29-10_39_27+0300.tar.gz [Disk] Download
 Description AAWG log
 Filesize 55189 Kbytes
 Downloaded:  90 time(s)

This message was edited 1 time. Last update was at 29/05/2019 02:44:21

AndreyX



Joined: 11/06/2019 06:07:51
Messages: 1
Offline

Hello, could you please provide browser logs?
hkalyoncu



Joined: 10/07/2018 03:43:10
Messages: 18
Offline

Hi Andrey

Attachment is the browser log showing call decline issue
 Filename 10.6.99.247-1560323748760.log [Disk] Download
 Description No description given
 Filesize 20 Kbytes
 Downloaded:  73 time(s)

hkalyoncu



Joined: 10/07/2018 03:43:10
Messages: 18
Offline

Any update on this?
lfarias



Joined: 07/10/2019 15:20:02
Messages: 36
Offline

Hello hkalyoncu,

Since you reported this issue a while ago, and it is likely that you are currently using a more recent versions, please include updated sdk and aawg logs.

Also, please stay tuned to this other thread, it may be related to your problem:
https://www.devconnectprogram.com/forums/posts/list/23830.page

Leandro,
Avaya DevConnect support team.
 
 
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