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Author Message
03/07/2019 09:41:50
Subject: Avaya Outbound Application- Avaya Experience Portal
#1
MaheshKumar123
Joined: Sep 24, 2018
Messages: 19
Offline
Hi,

I have a requirement to write an app using Orchestration designer which can place outbound calls to an IVR application and keyin the DTMF inputs and capture the response.

Is this possible using orchestration designer application.

regards,
Mahesh
PM
05/07/2019 12:48:41
Subject: Re:Avaya Outbound Application- Avaya Experience Portal
#2
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
There are features for making outbound call from an OD app which could be a IVR based app but the outbound call is more for IVR apps to transfer calls to another Avaya system. So you need to give more context on what you need to do.
PM
12/07/2019 06:23:55
Subject: Re:Avaya Outbound Application- Avaya Experience Portal
#3
MaheshKumar123
Joined: Sep 24, 2018
Messages: 19
Offline
The context here is to call another IVR application and provide DTMF inputs and capture the response of that input. is this possible?
PM
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