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Author Message
10/07/2019 10:11:09
Subject: Engagement Designer configuration on System Maager
#1
vasant.badiger.bellmts.ca
Joined: Jul 10, 2019
Messages: 2
Offline
hello,
We built Avaya breeze, cluster as general purpose, built SIP entity as Avaya Breeze.
I am not sure should I built another SIP Entity as OTHER as we built SIP Entity for Presence.

Avaya Aura System running on rel 8.0.1
PM
10/07/2019 10:55:32
Subject: Re:Engagement Designer configuration on System Maager
#2
JoelEzell
Joined: Nov 15, 2013
Messages: 780
Offline
Presence Services is only supported on a Core Platform cluster, not on a General Purpose cluster. If you want to have engagement designer or custom snap-ins, you will need to deploy a separate GP cluster, and that cluster will need its own SIP entities.
PM
10/07/2019 11:06:31
Subject: Re:Engagement Designer configuration on System Maager
#3
AnuragAggarwal
Joined: Jun 1, 2014
Messages: 154
Offline
can you please move this to Breeze forum instead of Engagement Designer forum, so that Breeze team can help
PM
10/07/2019 11:07:22
Subject: Re:Engagement Designer configuration on System Maager
#4
vasant.badiger.bellmts.ca
Joined: Jul 10, 2019
Messages: 2
Offline
We got 2 Avaya Breeze platform, one for Presence which is on Core Platform and another one General Purpose for ED.
Question is should I built SIP Entity as other for ED
PM
10/07/2019 13:20:38
Subject: Re:Engagement Designer configuration on System Maager
#5
JoelEzell
Joined: Nov 15, 2013
Messages: 780
Offline
I see. You should select a SIP Entity type of "Avaya Breeze".
PM
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