Hi,

I've consumed a webservice that returns various Caused by codes that I see in the stack trace.

I've encountered 5 "Caused by" examples so far.

CRM.IVR.Service.IVRSystemException: 3
CRM.IVR.Service.IVRRecordNotFoundException: 4
CRM.IVR.Service.IVRSessionTimeoutException: 5
CRM.IVR.Service.IVRMalformedRequestException: 6
CRM.IVR.Service.IVRNetworkFailureException: 7


If you scroll down to the Caused by section in this example, you will see a value of 4 which equates to "record not found exception"

Call_GetBranchWS | ***** STACKTRACE = | ddLastException:stacktrace : java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.avaya.sce.runtime.connectivity.ws.CallService.execute(CallService.java:431)
at com.avaya.sce.runtime.Data.evaluateActions(Data.java:228)
at flow.subflow.GetBranchInfo.Call_GetBranchWS.executeDataActions(Call_GetBranchWS.java:89)
at com.avaya.sce.runtime.Data.handleRequest(Data.java:121)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:140)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:618)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:721)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1458)
at com.avaya.sce.runtime.SubflowReturn.handleRequest(SubflowReturn.java:120)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:140)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:618)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:721)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1458)
at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:133)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:140)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:618)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:721)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1458)
at com.avaya.sce.runtime.Data.handleRequest(Data.java:184)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:140)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:618)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:721)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1458)
at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:133)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:140)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:618)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:721)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1458)
at com.avaya.sce.runtime.Subflow.handleRequest(Subflow.java:35)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:140)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:618)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:721)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1458)
at com.avaya.sce.runtime.Data.handleRequest(Data.java:184)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:140)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:618)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:721)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1458)
at com.avaya.sce.runtime.BasicServlet.handleRequest(BasicServlet.java:133)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:140)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:618)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:721)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)
at com.avaya.sce.runtime.SCEServlet.forward(SCEServlet.java:1458)
at com.avaya.sce.runtime.Subflow.handleRequest(Subflow.java:35)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:96)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:247)
at com.avaya.sce.runtime.SCEServlet.doGet(SCEServlet.java:140)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:618)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:142)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:610)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:537)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1085)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:658)
at org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:222)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1556)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1513)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)
Caused by: CRM.IVR.Service.IVRRecordNotFoundException: 4
at CRM.IVR.Service.IVRPort.GetBranchImpl(GetBranchRequest getBranchRequest)
at org.apache.axis.message.SOAPFaultBuilder.createFault(SOAPFaultBuilder.java:222)
at org.apache.axis.message.SOAPFaultBuilder.endElement(SOAPFaultBuilder.java:129)
at org.apache.axis.encoding.DeserializationContext.endElement(DeserializationContext.java:1087)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(Unknown Source)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanEndElement(Unknown Source)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(Unknown Source)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(Unknown Source)
at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(Unknown Source)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source)
at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(Unknown Source)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(Unknown Source)
at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl.parse(Unknown Source)
at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)
at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696)
at org.apache.axis.Message.getSOAPEnvelope(Message.java:435)
at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206)
at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
at org.apache.axis.client.Call.invoke(Call.java:2767)
at org.apache.axis.client.Call.invoke(Call.java:2443)
at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at ca.company.CustomerCare.IVR.IVRSoap12Stub.getBranch(IVRSoap12Stub.java:654)
... 163 more

My issue is I want to play back and present different options based on the various returned numeric values of 3 or 4 or 5, etc.

However the try catch exception is treating all of them as java.lang.reflect.InvocationTargetException

So i have not been able to handle each one differently.

Is there a way to grab this numeric value in OD or Java?

Attached is a screenshot of one webservice call showing how I have them setup.

Thanks

Given how axis1.4 works, you can't really do anything about it. Try axis2 instead which is implemented differently.

Hi Wilson,

Caveat: The webservice i'm consuming is very old.

I originally tried to use Axis2 when I started this project a few months ago, but never could get it to work so I went down the Axis 1 path.

What I did is setup 2 WSOPERATION files one for Axis and one for Axis 2 v1.6.2, just to test the Authentication process.

Both processes completed creation of the stubs with zero errors.

In my basic call flow, utilizing the same input parameters,

version 1 flows fine.

16/07/2019 16:52:27:148 INFO - C86E17142A1A9055330A2EDA8C67547A:/Sandbox1 : Assigning [772] to [IVRBranchId]
16/07/2019 16:52:27:148 INFO - C86E17142A1A9055330A2EDA8C67547A:/Sandbox1 : Assigning [104765] to [IVRPayrollId]
16/07/2019 16:52:27:149 INFO - C86E17142A1A9055330A2EDA8C67547A:/Sandbox1 : Assigning [7878] to [pin]
16/07/2019 16:52:27:221 DEBUG - C86E17142A1A9055330A2EDA8C67547A:/Sandbox1 : Collecting [] from:messagePart:IVRBranchId
16/07/2019 16:52:27:222 DEBUG - C86E17142A1A9055330A2EDA8C67547A:/Sandbox1 : Collecting [] from:messagePart:IVRBranchId
16/07/2019 16:52:27:222 DEBUG - C86E17142A1A9055330A2EDA8C67547A:/Sandbox1 : Collecting [] from:messagePart:IVRPayrollId
16/07/2019 16:52:27:222 DEBUG - C86E17142A1A9055330A2EDA8C67547A:/Sandbox1 : Collecting [] from:messagePart:IVRPayrollId
16/07/2019 16:52:27:222 DEBUG - C86E17142A1A9055330A2EDA8C67547A:/Sandbox1 : Collecting [] from:messagePart:pin
16/07/2019 16:52:27:222 DEBUG - C86E17142A1A9055330A2EDA8C67547A:/Sandbox1 : Collecting [] from:messagePart:pin
16/07/2019 16:52:27:222 DEBUG - C86E17142A1A9055330A2EDA8C67547A:/Sandbox1 : Calling Web Service [IVRPort] at [http://wdc4ivr1pxy01.corpadds.com/CRM/IVR-Test/IVR.asmx] operation [authenticate]
16/07/2019 16:52:27:224 DEBUG - C86E17142A1A9055330A2EDA8C67547A:/Sandbox1 : Setting web service timeout to 45 seconds
16/07/2019 16:52:28:188 DEBUG - C86E17142A1A9055330A2EDA8C67547A:/Sandbox1 : Storing [connectivity.ws.beans.AuthenticateResponse@dcba2906] to:messagePart1
16/07/2019 16:52:28:189 INFO - C86E17142A1A9055330A2EDA8C67547A:/Sandbox1 : session id:sess380526 | Sandbox1:Axis1 | ***** AUTHENTICATION WAS SUCCESSFUL via AXIS 1.2


Version 2 throws the following messages:


16/07/2019 17:07:41:861 INFO - 20440B8DCC63F02DE4710CFCFD776C06:/Sandbox1 : Assigning [772] to [IVRBranchId]
16/07/2019 17:07:41:861 INFO - 20440B8DCC63F02DE4710CFCFD776C06:/Sandbox1 : Assigning [104765] to [IVRPayrollId]
16/07/2019 17:07:41:861 INFO - 20440B8DCC63F02DE4710CFCFD776C06:/Sandbox1 : Assigning [7878] to [pin]
Calling method [{http://Company.ca/CustomerCare/IVR}authenticate] on web service [IVRPort] at [http://wdc4ivr1pxy01.corpadds.com/CRM/IVR-Test/IVR.asmx]
16/07/2019 17:07:42:126 ERROR - 20440B8DCC63F02DE4710CFCFD776C06:/Sandbox1 : Got AxisFault during web service call: Company.CRM.IVR.Service.IVRSystemException: 3
at Company.CRM.IVR.Service.IVRPort.AuthenticateImpl(AuthenticateRequest authenticateRequest)
16/07/2019 17:07:42:127 DEBUG - 20440B8DCC63F02DE4710CFCFD776C06:/Sandbox1 : Fault action <- null
16/07/2019 17:07:42:127 DEBUG - 20440B8DCC63F02DE4710CFCFD776C06:/Sandbox1 : Fault node <- null
16/07/2019 17:07:42:127 DEBUG - 20440B8DCC63F02DE4710CFCFD776C06:/Sandbox1 : Fault role <- null
16/07/2019 17:07:42:127 DEBUG - 20440B8DCC63F02DE4710CFCFD776C06:/Sandbox1 : Fault type <- 0
16/07/2019 17:07:42:127 DEBUG - 20440B8DCC63F02DE4710CFCFD776C06:/Sandbox1 : Fault message <- Company.CRM.IVR.Service.IVRSystemException: 3
at Company.CRM.IVR.Service.IVRPort.AuthenticateImpl(AuthenticateRequest authenticateRequest)
16/07/2019 17:07:42:134 INFO - 20440B8DCC63F02DE4710CFCFD776C06:/Sandbox1 : session id:sess8630049 | Sandbox1:Axis2 | ***** Exception caught in authentication

Any ideas?