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DylanEssner3
Joined: Jan 23, 2014
Messages: 9
Offline
Hi all,

So I'm trying to monitor the registration status of a SIP endpoint. I am able to successfully:

  • - Initialize an instance of provider com.avaya.jtapi.tsapi.LucentV11Provider (with proper link and version)

  • - Initialize an instance of address com.avaya.jtapi.tsapi.LucentV11Address

  • - Initialize an instance of address listener com.avaya.jtapi.tsapi.LucentV11AddressListener and add the listener to the address instance


  • When I invoke the getRegisteredEndpoints() method on the address I'm expecting to see the SIP station returned in the list returned, but it's empty:

    V11RegisteredEndpointInfo[] endPoints = address.getRegisteredEndpoints();


    I've attached a log which also includes removing the listener at the end of the test. The phone is registered and able to make calls (9650SIP).

    Any thoughts on why it wouldn't show up in the list?

    Thanks,
    Dylan
    Filename sip.log [Disk] Download
    DylanEssner3
    Joined: Jan 23, 2014
    Messages: 9
    Offline
    Bump.

    Anyone have any thoughts on troubleshooting this issue?

    Thanks
    Dylan
    MartinFlynn
    Joined: Nov 30, 2009
    Messages: 1922
    Online
    Make sure that the entity link between Session Manager and Communication Manager uses TLS and not TCP.

    Martin
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