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Author Message
20/08/2019 01:20:02
Subject: How to get UUI data transferred from Orchestration Designer in One-X Agent's custom java screenpop?
#1
willpwl93
Joined: Jul 23, 2019
Messages: 14
Offline
I created a custom Java GUI screen pop with text fields to hold the UUI data transferred from Orchestration Designer. This screen pop will be launched from the Avaya one-x agent. How can I get this UUI data from OD in my Java application so I can display the data in their corresponding text fields ?
PM
20/08/2019 13:01:15
Subject: Re:How to get UUI data transferred from Orchestration Designer in One-X Agent's custom java screenpop?
#2
WilsonYu
Joined: Nov 6, 2013
Messages: 3950
Offline
If it's a SIP call, the UUI would come from the AAI property in the OD app and that gets into the SIP header. I assume your phone app would get it from there somehow.
PM
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