Author Message
NunoPatronilo
Joined: Sep 17, 2015
Messages: 3
Offline
Hi,

i'm trying to run the java DMCC example "Softphone" and I'm facing an error. Can anyone point a direction to solve this.

Note that there are limitations on the open ports between the client and the DMCC server firewalls :( . At this moment we are using the port 4721 witch is open.

TIA
Nuno Patronilo

c:\DMCC\cmapijava-sdk\examples\bin>ant runSoftphone

Buildfile: build.xml

stage:

buildSoftphone:

runSoftphone:
[java] Negotiated protocol version = http://www.ecma-international.org/stan
dards/ecma-323/csta/ed3/priv9 : 6.3.3
[java] Aug 22, 2019 4:51:35 PM com.avaya.mvap.svcproxy.prov.ServiceProvider
Builder getCmapiServiceProvider
[java] INFO: SERVICE PROVIDER = com.avaya.mvap.svcproxy.prov.RemoteServiceP
rovider
[java] 23095:MAI112SULTRN:0.0.0.0:0
[java] Error: Unsupported Line: interface TargetDataLine supporting format
PCM_UNSIGNED 8000.0 Hz, 8 bit, mono, 1 bytes/frame,
[java] Setting speaker codec to g711U, and packetSize to 20
[java] Setting microphone codec to g711A, and packetSize to 20
[java] Setting speaker codec to g711A, and packetSize to 20
[java] setupAudio: codec=g711A, encryption=none
[java] Softphone registerFailed: Communication Manager does not support TLS
for H323 endpoint

BUILD SUCCESSFUL
Total time: 34 seconds
MartinFlynn
Joined: Nov 30, 2009
Messages: 1922
Online
It looks like you have configured AE Services to use an encrypted connection to Communication Manager.

1. On Communication Manager, change ip-network-region 1 (assuming the AE Services is in NR 1). On page 3, make sure "H.323 SECURITY PROFILES" includes challenge or pin-eke
2. On AE Services, edit the Switch Connection to Communication Managerand deselect "Secure H323 Connection"
3. Restart AE Services, using the Maintenance -> Service controller menu.

Martin
NunoPatronilo
Joined: Sep 17, 2015
Messages: 3
Offline
hi,

The step 1 was already done, we had to do the step 2 (and the 3).

THANKS
Regards
Nuno Patronilo
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