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Author Message
22/08/2019 16:15:18
Subject: Strategy for call 4 phones from 1 contact of the contact list
#1
jorge.pizarro.bt.com
Joined: Mar 14, 2019
Messages: 2
Offline
We have a contact list and each contact have 4 phones

Contact1 phone1 phone2 phone 3 phone 4
Contact2 phone1 phone2 phone 3 phone 4

We need to configure one strategy that calls the 4 phones of the contact if the calls is not answered.

thanks in advance.
PM
22/08/2019 16:50:11
Subject: Re:Strategy for call 4 phones from 1 contact of the contact list
#2
MikeMalcorINI [Avatar]

Joined: Jan 14, 2015
Messages: 72
Offline
Use the Multiple Address Retry Template to Create a strategy, it is a good example.

PM
27/08/2019 09:51:30
Subject: Strategy for call 4 phones from 1 contact of the contact list
#3
jorge.pizarro.bt.com
Joined: Mar 14, 2019
Messages: 2
Offline
we have POM 3.0.1 SP8 I think this template isn't available.

Could you share the config of the strategy?
PM
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