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Author Message
09/09/2019 02:26:56
Subject: Handling Calling Party's Number which is waiting in split/skills queue
#1
alikumru
Joined: Dec 6, 2017
Messages: 11
Offline
We need to get calling party's phone number which is waiting in queue as real time.I could not access via real time cms report.How can i reach the caller's number. Vdn monitoring is not proper way for my situation because system does have more than 300 Vdns. I need a better solution , for example real time cms reports. I have to solve this problem immediately. Thanks for help
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09/09/2019 03:16:26
Subject: Handling Calling Party's Number which is waiting in split/skills queue
#2
MartinFlynn
Joined: Nov 30, 2009
Messages: 1921
Offline
Response in JTAPI forum.
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