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Forum Index » Server Platform » Handling Calling Party's Number which is waiting in split/skills queue   XML
Author Message

Joined: 06/12/2017 06:08:39
Messages: 11

We need to get calling party's phone number which is waiting in queue as real time.I could not access via real time cms report.How can i reach the caller's number. Vdn monitoring is not proper way for my situation because system does have more than 300 Vdns. I need a better solution , for example real time cms reports. I have to solve this problem immediately. Thanks for help

Joined: 30/11/2009 05:00:18
Messages: 1791

Response in JTAPI forum.
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