Team,


Avaya Aura Experience Portal: 7.2.0
POM Version : 3.1.1


We are having the below clarifications regarding getting call results from the contact list of Avaya POM.

1. while trying with the URL https://A.B.C.D/VP_POM_Service/v2/contactlists/33/contacts/list, we are getting all the information, but the lastcompletionCode related fields are returned as NULL for all the contacts.

Instead of the list, while we try to get the details one by one as below, we are getting the completionCode related fields successfully.

https://192.168.31.175/VP_POM_Service/v2/contactlists/33/contacts/1

Why is this behaviour? Is there any way shall we get the lastCompletionCode field for all the contacts in the list in a single API.


Could you please assist us on this.

Thanks,
M. Sivasubramanian.

I suggest you open a DevConnect Technical Support request for questions that are more detailed than basic Product/API capabilities. In this case, answering the question will take some detailed analysis and perhaps interactions with the product team and thus is not within scope for the level of information provided through the forums.

Please click "Support & Forums" in the menu at the top of the page and then click on "Technical Support" from the right most list of choices, and re-post the question.