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Hongwei1
Joined: Oct 7, 2019
Messages: 2
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Hello,

Who can help confirm where the problem is? And how to fix it. Thanks.

I'am just build on a Client SDK for Android, Release 4.3.0.0. but test always CONNECTION_ERROR after successfully logged in.

The same settings on Avaya Equinox work fine.

SBC Public IP: 210.61.150.29
SBC Private IP: 192.168.4.132
Session Manager (R8.0.1): 192.168.4.94

For more detailed information, please refer to the attached server log.
Filename CSDK_App_Registration_Issue [Disk] Download
Filename CSDK_App_Registration_Issue.pcap [Disk] Download
ware16.avaya.com
Joined: Sep 23, 2019
Messages: 80
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Thanks for posting your query!

Can you please elaborate on for which service you are getting this error?
Is it possible to attach debug logs to investigate further?


Thanks,
Avaya DevConnect support team
Hongwei1
Joined: Oct 7, 2019
Messages: 2
Offline
I just APPLY the call service setting on the android app.
Filename 2019_10_07_15_00_38.mp4 [Disk] Download
Filename logcat_avaya.txt [Disk] Download
ware16.avaya.com
Joined: Sep 23, 2019
Messages: 80
Offline
It does not seems problem with registration. It is successful.

10-07 16:08:41.591 5410 5445 D AvayaClientServices: CUserImpl::OnRegistrationSuccessful()aurademo.avaya.com.tw.

But somehow onUserRegistrationFailed() is getting called at App:
10-07 16:08:51.309 5410 5410 D SDKManager: onUserRegistrationFailed com.avaya.clientservices.user.RegistrationException: Registration failed: CONNECTION_ERROR

Is it possible to set LOG LEVEL to Debug and share the logs?

Thanks,
Avaya DevConnect support team
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