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sponsford
Joined: Jul 19, 2019
Messages: 3
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We are connecting using Dependent mode and are finding that we are failing to register a terminal.

If a phone has dual recording and OneX , that uses 3 DMCC connections. Does that mean we may hit a limit and not be able to connect a fourth?

We set ControllableByOtherSessions to true in GetDeviceId and have tried using Device instances 0,1, and 2
JohnBiggs
Joined: Jun 20, 2005
Messages: 1136
Location: Rural, Virginia
Online
If a phone has dual recording and OneX , that uses 3 DMCC connections. Does that mean we may hit a limit and not be able to connect a fourth? Maybe

can you register in independent mode?
can you register by making use of the DMCC Dashboard?
Is the primary/main station (desk phone) registered (that is a requirement for dependent mode)?
How many devices does the sat command 'list registered-ip-station <extension>' show are registered? I would hope CM shows not only the main but also any dependent/independent registrations.
Release 8.0.1 of CM and AES allows more than 3 multiple registered devices (up to 12).
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