Hello,
i have tested the Sample App of the communication package within the ClientSDK (version 4.3).
The login aborts after 10-15 seconds with the following messages in the browser console:
[10/16/2019, 10:55:42 AM] NetworkProvider: CallGatewayProvider,Network error occurred. Status: 400001
[10/16/2019, 10:55:40 AM] CSGPresenceAndCallProvider: Failed to subscribe for user@domain presence
e.prototype._sendSubscribeRequest/this._subscribePresenceTimeoutId</<@file:///folder/Avaya/clientsdk/CommunicationSampleApp/js/lib/AvayaClientServices-4.3.0.32.min.js:1:1038395
In the logfiles of the webgateway server if have the following error messages:
ERROR 16 Oct 2019 10:50:49,601 pool-AffinityJAIN-thread-14 com.avaya.scsdk.sea - (SipTelephonyEventListenerImpl.java:1356) Failed to parse and process notification :org.xml.sax.SAXParseException; lineNumber: 2; columnNumber: 73; Element type "feature-status" must be followed by either attribute specifications, ">" or "/>"
ERROR 16 Oct 2019 10:53:31,465 pool-AffinityJAIN-thread-33 com.avaya.csa.presence.sessions - (PresenceImSession.java:469) Unable to set notification update url
ERROR 16 Oct 2019 10:54:15,324 jersey-background-task-scheduler-0 com.avaya.csa.resources - (PresenceSubscriptionResource.java:210) suspended asynchronous response timed out. userId[user@domain clientId[b4acb45c-f9f6-43b0-92a0-fbc6d0ce9fec], asyncResponse[org.glassfish.jersey.server.ServerRuntime$AsyncResponder@34cfae3f]
ERROR 16 Oct 2019 10:54:15,328 jersey-background-task-scheduler-0 com.avaya.csa.provider - (ServiceExceptionMapper.java:89) Sending error response 503 : Request 'presenceSubscriptions' timed out, Please retry-after '19' [PRESENCE_ASYNC_TIMEOUT(5030008)]
Maybe someone has an idea for the cause of this behaviour.
Kind regards,
Domenic